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Moving FAQ


Downsizing to a retirement community?

One of the most difficult things about moving from the family home to a retirement community is downsizing. Once you’ve determined what you will need in your new location, we will be happy to assist you with packing. If you decide to give any furniture or items to family and friends, we can handle multiple deliveries. If you choose not to part with certain pieces but no longer have the space for them, we offer storage solutions as well.

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We had a fantastic experience with Big Foot. Rich McKee was our salesperson and he was responsive, helpful and organized. The crew on both moves (the first small move and then the big day) were unbelievable. They were polite, personable, and efficient. We moved into a 5 story walk up and I swear they did it with smiles on their faces. They took time to ask questions and place furniture and took great care of all of our belongings, including our 150 year old dressing table. All of our stuff (including the storage items) were unscathed. My husband and I joked that writing fragile on some boxes was futile because they treated them all like fragiles. They have perfected being really fast and efficient without making the customer feel like they are rushing.

We considered cheaper companies but we were so happy we chose Big Foot. Their estimate for 7 hours was spot on, whereas others estimated ~4 hours. Either they don't know how to estimate, were low-balling us, or the moves are frantic. I can't imagine our move taking a minute less than 7 hours. In addition, I felt that the moving crews are probably treated better by Big Foot in terms of wages, benefits, etc. versus the cheaper companies. Looking at Big Foot's employment webpage, it seems like a great company to work for. I like to think about those things when I hire someone. In addition, if anything ever went wrong, I would definitely want to be dealing with Rich at Big Foot and not some of the gruff people I talked to when shopping the discount companies. Definitely!

In sum, they were the best part of our move. Moving stinks, but these guys made the actual process painless and dare I say sort of fun? They (almost) make you want to move again.

Sarah
Cambridge - Cambridge



Moving

Twelve Ways

You guys just moved us into our new house. We were very impressed and now trust nobody else!!

Steve
Arlington, MA – West Newbury, MA


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